Contact Us
Customer Service Hours of Operation | |
Monday-Friday | 8am - 6pm |
Saturday | 9am-Noon |
Sunday | CLOSED |
If you need to report a lost or stolen card after hours, please utilize the numbers listed above and follow the prompts for: Lost Card. |
Take Survey
Headquarters
3035 SW Topeka Blvd.
Topeka KS 66611
Need to report a lost or stolen credit or debit card?
785.267.8900 or 1.800.280.0123
If AFTER HOURS, please follow the Lost Card prompts.
CoreFirst is committed to help you with all your banking needs. Find the answers to some of our most commonly asked questions below.
Banking Accounts
You can also see your account number on page one of your monthly account statement just under the Account At A Glance section. If you receive E-Statements, you can login to Internet Banking and access your statements.
You can also retrieve your account number by:
Visiting any of our branch locations
Need to reorder checks? We make it convenient by offering a multitude of channels to place a reorder. Choose the most convenient method for you.
Mail – Just find your reorder slip that is attached to your 3rd book of checks in your last order and pop it in the mail. This is a fast and easy way to reorder when you have no changes or updates to your information.
Online – Visit the Deluxe website
Call – Our Customer Service Center at 1.800.280.0123 or 785.267.8900
Visit – any of our branch locations for assistance
Checks are posted in serial number order, all other debits are posted in the order shown below. Multiple debits of the same type of transaction are posted smallest to largest amount.
The below items are posted as they are received: |
Outgoing Domestic Wire Transfer Debit |
Deposit Correction |
Outgoing Foreign Wire Transfer Debit |
Returned Deposit Item |
Force Posted Debit |
Force Paid ACH Withdrawal |
ACH Debit Adjustment |
Transfer Withdrawal (initiated by bank per customer request) |
Automatic Loan Payment (initiated by bank per customer request) |
Miscellaneous Debit |
The below items post after the items listed above: |
CoreFirst ATM W/D |
Debit Card W/D |
Non CoreFirst ATM W/D |
CoreFirst ATM Transfer |
Non CoreFirst ATM Transfer |
ISA Fee |
Cashed Check |
Automatic Loan Payment (initiated via digital services) |
Transfer withdrawal (initiated via digital services) |
ACH W/D |
Withdrawal |
Check |
Account Link/Sweep Transfer Debit |
ATM Fee |
Interest Charge on Negative Funds |
Backup Withholding |
The balance used to determine whether an item may be charged an overdraft or NSF funds fee is the Current Balance at time of posting less any holds. Holds can include deposit holds where funds availability may be delayed or transactional holds such as debit card PreAuthorizations.
101100728
Debit and Credit Cards
785.267.8900 or 1.800.280.0123
785.267.8900 or 1.800.280.0123.
If AFTER HOURS, please follow the Lost Card prompts.
Online and Mobile Services
- Make sure you are enrolled in Internet Banking
- Download the App by navigating to Google Play or the App Store and search for CoreFirst Bank & Trust
- Utilize your Internet Banking ID and Password to login
- Make sure you are enrolled in Internet Banking and have installed the CoreFirst Mobile App
- Once you have completed these steps or if you are already enrolled and have installed the CoreFirst App, complete the Mobile Deposit Enrollment Form and submit
- Make sure you are enrolled in Internet Banking
- Login to Internet Banking and navigate to - Settings and Text Enrollment
Up to 10 deposits can be submitted daily up to $1,500 per day. Consumer accounts have a monthly deposit limit of up to $3,000.
Business customers limits may vary, please contact your Relationship Manager for details.
-
Tomorrow’s Millionaire: Pursue Learning
Check out these habits of lifelong learners that you can try to jumpstart your millionaire mindset. -
Buying a Used Car? Here’s What to Look For.
If you’ve been waiting and are now ready to look for an affordable but quality used car, here are some things you should do first! -
Stay Safe at the ATM with These Tips
Practice these tips every time you use an ATM to keep yourself and your information safe.
-
To Rent or to Buy? We Can Help You Decide!
For many renters, owning a home is the ultimate goal. But it’s not always easy to know if that’s the right move for you. If you’re stuck between renting or owning, here are a few tips to help you make your decision. -
First Home? Renting or Buying Ask Yourself These Questions First.
Before your start looking for a home of your own, make sure you are ready financially. -
Boost Your Credit Score
Applying for credit? Make sure you know the basics on building your credit score.
-
Buying a Used Car? Here’s What to Look For.
If you’ve been waiting and are now ready to look for an affordable but quality used car, here are some things you should do first! -
Be Confident in your New Car!
With a little research and preparation, you can feel confident behind the wheel of your new automobile! Follow these tips to take the stress out of car shopping. -
Should I Lease or Buy My Next Vehicle?
Lease or Buy? Check out this checklist before deciding how to finance your next vehicle.
-
Tomorrow’s Millionaire: Invest Early
If you want to be a millionaire someday, you’ll need to start investing your money ASAP! Check out these tips for young, first-time investors. -
Thanksgiving On A Budget
Don't let high grocery prices ruin your Thanksgiving with these cost-saving tips. -
Check out These Hacks to Save Money this Holiday Season!
Take control of your spending this holiday season with these budget-friendly tips.