Fraud Alert: Vacation Rental Scams

Vacation should be a time of relaxation and fun – but if you’re not wary, a rental scam could lead to your money being stolen and no place to stay!

Rental scams are simple. Fraudsters post fake rentals on social media or rental sites, and they’ll offer you a special deal if you book directly with them using an alternative payment method. Once you submit payment, they will stop responding to messages. The property may be real, but the scammer doesn’t own it – and you’ve just lost potentially hundreds of dollars.

Here are a few tips to avoid vacation rental scams:  

• Always use verified, reputable sites. Legitimate websites, like Airbnb and VRBO, have policies and procedures in place to protect users from fraud. Proceed with EXTREME caution if you do decide to book directly with an individual.
  
  
• If you’re using a website or app, only communicate through the platform. This will help by keeping a third-party record of all communication between in case you need to submit them to app support or for a fraud investigation later. If someone asks to message you outside of the platform, decline!
  
  
• Save receipts, too! Don’t just save your messages – save any other receipts or documents you receive while you book.
  
  
• Do some research. Search for the rental property address and the name of the owner online. If it’s a scammer, you may find complaints or reports of fraud.
  
  
• Watch out for weird payment methods. It’s always a red flag if someone asks you to pay them with wire transfer, pre-paid gift cards or cryptocurrency. Stick to using a credit card to make online purchases – it’s much easier to dispute the charge and get your money back.